Annette’s gentle, firm and educated approach made the material come alive for me. I am seeing the invaluable and timely impact of this course as I am currently walking alongside several women in abusive relationships. I already find myself a much quieter and more active listener when someone is telling me their story. I am much more aware of the undercurrents in that story. I find that I am not so quick with recommendations, advice, etc. for concern that I may cause double abuse. I see that I have done some of that before and certainly have had it done to me! I am fascinated by how the material made its way into my everyday thinking, changing the way I see things.